Jutsu Clash's online account is a guest account made for your device the first time you open Play Online. You can delete it whenever you like. Offline play is not affected: your ninjas stay on your device.
In the game
- Open My Ninja.
- Go to Settings.
- Tap or click Delete my online account, and confirm.
Your device needs to be online for this. The account is deleted from the server at once.
By email
If you can't use the button (for example, you no longer have the device), email info@robertoduran.me with the subject “Delete my Jutsu Clash account”. Because the account has no email or password, tell us what helps us find it:
- the name your ninja shows online;
- the names of one or two of your online friends;
- roughly when you last played online, and on which device.
We may ask a question to make sure the account is yours. We delete it as soon as we have found it, within 30 days at the latest, and reply to confirm. A parent or guardian can ask on a child's behalf.
What is deleted
Deleting your online account removes, straight away, everything the server keeps about it:
- your account: player id, ninja name, level, look, age group and settings;
- your online status, and the live connection, which is closed;
- your device records and the hash of your device secret;
- your friendships (your friends' lists drop you), friend requests and friend codes;
- your challenges, including the duel loadouts in them;
- blocks you made, and blocks other players made against you;
- reports you made, and reports about you;
- your push tokens for challenge alerts.
What happens after
- A few short-lived records run out on their own: rate-limit counters (labelled with your old player id or your IP address) within two days, and Cloudflare's technical logs within 7 days. See the data retention policy.
- Your save stays on your device: your ninjas, forged arts, settings and Seal Dojo samples. Delete them in the game (Forget my samples, retiring a ninja) or by deleting the game and its data.
- If you open Play Online again later, the game makes a brand-new account. The old one can't be brought back.
- There are no in-game purchases, so nothing paid is lost. Your copy of the game stays yours in the store you bought it from.
Questions: info@robertoduran.me. More in the privacy policy.